There has been no further occurance of this incident & the network has remained stable.

We have identified that a management card restarted in one of our telehouse routers, causing intermittent network access. We are currently working to mitigate further risk around this router and will update the status in the morning.

We are now seeing calls connect successfully, and are working to identify the cause of the incident.

If you are still experiencing calls not connecting please contact our support team at support@spectronics.co.uk so we can investigate.

We apologise for any inconvenience caused by this incident.

We are currently investigating reports of the inbound calls to a subset of SpecTronics phone numbers failing.

This appears to be affecting all inbound VoIP services on the platform and we are working hard to resolve the issue.