We are currently investigating reports of one way or lost audio. Customers may not have calls forwarded or may not be able to hear callers.
If you are experiencing issues with your service please contact firstname.lastname@example.org
with the following details:
1. Your customer ID
2. The extension(s) affected by the problem
3. Whether you are connected with our NAT proxy (outbound server of nat.spectronics.co.uk in your device settings)
4. A description of the issue as you experience it
We are actively working to resolve this issue, and will update this status by 10:45 with further information.
Please accept our apologies for any inconvenience caused.