Inbound Call Failures
Incident Report for SpecTronics UK
We are confident that this matter is now fully resolved. A report will be posted on this status with information regarding the cause of the disruption as soon as it is available.

Please accept our apologies for the disruption.
Posted Aug 21, 2018 - 16:16 BST
We are now seeing calls connect successfully, and are working with our upstream suppliers to identify the cause of the incident.

If you are still experiencing calls not connecting please contact our support team on or 03333444114.

We apologise for any inconvenience caused by this incident.
Posted Aug 21, 2018 - 15:52 BST
We are currently investigating reports of inbound calls to a subset of phone numbers failing.

This will be affecting phone numbers ported to SpecTronics, as well as some numbers purchased directly from us.

We apologise for any inconvenience this may cause. This status will be updated with further information by 16:00.
Posted Aug 21, 2018 - 15:34 BST
This incident affected: Voice Services - Hosted VoIP (Hosted VoIP - Single User, Hosted VoIP - Multi User).