All Systems Operational
SpecTronics Support Team Systems ? Operational
Support Team - Phone   ? Operational
Support Team - Email   ? Operational
Voice Services - Hosted VoIP Operational
Hosted VoIP - Control Panel   ? Operational
Hosted VoIP - Single User   ? Operational
Hosted VoIP - Multi User   ? Operational
Voice Services - Trunks Operational
SIP Trunking   ? Operational
IAX Trunking   ? Operational
Broadband/Connectivity Services Operational
Broadband - ADSL   Operational
Broadband - FTTC   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 18, 2017

No incidents reported today.

Dec 17, 2017

No incidents reported.

Dec 16, 2017

No incidents reported.

Dec 15, 2017

No incidents reported.

Dec 14, 2017

No incidents reported.

Dec 13, 2017
Postmortem - Read details
Dec 14, 19:24 GMT
Resolved - We are confident that the problems which affected the customers VoiP services between 10:20am and 10:40am today have now been resolved.

All servers are now fully back online and handling a normal volume of calls.

This service report will now be closed. Again, we apologise for any inconveniences caused.
Dec 13, 16:43 GMT
Monitoring - Following our earlier update all servers are now fully back online and handling a normal volume of calls.

We will continue to monitor the platform for observational purposes before closing the status.

Again, we apologise for any inconveniences caused.
Dec 13, 11:35 GMT
Investigating - We are currently investigating an intermittent problem within inbound and outbound calls on the VoIP platform.

Our engineers have identified the cause of the problem and will be working on restoring the service to its original state as a critical priority.

We will update this status as soon as updates become available.

We apologise for any inconveniences caused.
Dec 13, 10:52 GMT
Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017

No incidents reported.

Dec 4, 2017

No incidents reported.